WATER DAMAGE RESTORATION SERVICE > Restoration Process

Remove all salvageable items

Put personal belongings into our secure storage

Dry and sanitise affected areas

Reinstate all damaged areas

Restoration begins

Replace items with care

Refit

Test and certify

Policyholder satisfaction
Priority actions may include:
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Policyholder advice in the event of water damageTURN OFF MAINSIn the event of a leaking pipe, the water supply should be turned off at the stopcock and the system drained. Central heating system should not be turned on again until the leak has been located and fixed and the system has been refilled.WARNINGDo not use a household vacuum cleaner to remove water.CONTAMINATED WATERTry not to come into contact with water contaminated by soil or drain backup. Our technicians have the necessary sanitising agents and safety equipment to deal with contaminated water.ELECTRICAL APPLIANCESTurn off all electrical fittings if they have come in contact with water. The power should be turned off at the mains supply immediately and assessed by a qualified electrician.BEWAREStay out of damaged rooms as ceilings may have retained water. |

