Frequently Asked Questions

Fire Damage

What is Fire Damage Restoration?

Fire Damage Restoration is the process of returning your property back to its pre-fire and smoke damage condition. This process includes cleaning your property and contents, rebuilding your home that has been damaged, and restoring any recoverable household or personal items. Applying odour removing detergents and solvents inside your home will help remove smoke odour.

What should I do about my personal contents after a fire or flood?

A home fire or flooding can cause significant damage not only to the structure of a house but also to the contents inside. Getting your contents and personal items out of your house is an immediate and time sensitive issue and should be completed as soon as possible. This can be arranged by Glenbeigh Fire and Flood as we offer a one-stop solution for all your restoration needs.

Soft metals such as copper, brass, gold and silver also need to be removed. Metals that can pit easily are highly impacted by the acidic soot caused by a fire. These metals need to be cleaned as soon as possible to prevent damage.

What is the first thing a professional restoration company will do when onsite after fire damage has occurred?

Fire and smoke damage requires thorough examination and therefore the first thing a fully trained, professional restoration company will do is identify all affected materials and the sources of odours. Our technicians will identify what can and cannot be salvaged, and will remove any built up ash residue that is coating surfaces. Extreme caution is taken during this process as ash residue can spread easily and cause further damage. Once the odour is identified it can be treated with specialised detergents.

Will the smell of odour ever go away?

Yes. We are very experienced at removing smoke odours from homes. We use special equipment that has been designed specifically to breakdown and remove smoke and other odours. This cleaning process can be lengthy and can also involve the removal of drywall and floors if necessary.

 

Flood Damage

What is Flood Damage Restoration?

Flood damage restoration is the process of restoring a property back to pre-loss condition after sustaining any level of water damage. This process includes cleaning your property and contents, refitting your home, and restoring any recoverable household or personal content items.

Can I access my personal contents when they are in storage?

Yes, you can retrieve any or all of your items from our highly secure storage facility in Damastown. Alternatively, if you only wish to view your items, you are welcome to avail of our private viewing rooms, which are located on-site in our secure Records Centre in Damastown. While you are here, our Records Centre team will be at your disposal to retrieve your items for you.

Are all water damages the same?

No. If the water damage is the result of a broken water line or water tank this water is coming from a fresh water source and therefore it will contain very few contaminates, providing the areas in which it flowed over was clean. If not attended to within 48 hours it will begin to deteriorate and more significant remediation steps will be required.

Water coming out of a washing machine or dishwasher may contain significant levels of bacteria and so should be treated as such when the remediation and drying takes place.

If there has been a sewer back-up or back-flow there may be high levels of bacteria and pathogens that make the remediation and restoration much more extensive.

Can I conduct the cleaning myself?

In order to achieve the best results we would recommend that you do not try any self-cleaning without first consulting a professional. It is important to use the right cleaning agent for the particular item, mix deodorising agents with cleaning solutions, and use the correct dilution rates that will achieve the greatest results. Our trained specialists use our professional cleaning system products to give you the best chance for complete restoration of your belongings.

How do I prevent mould growing in my home?

Mould will grow when there is moisture and nutrients present. Moisture accumulates within the home when there is not enough ventilation to expel that moisture. To be proactive with mould we recommend that you ensure there is adequate ventilation and conduct a routine visual inspection looking for evidence of water damage and visible mould at least once a month. You need to look for and address water leaks, condensation, infiltration, standing water or high humidity, to prevent mould from growing inside your home or building. Changing your HVAC air filter with a high efficiency filter at least once every three months should be added to your preventative maintenance procedures.

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