Flood Damage: Do's and Don'ts

If your house has suffered flood damage, here are some basic tips to help get your home back to normal.

What You Should Do:

  • Contact your insurance company as soon as possible.
  • Stay out of rooms where ceilings sag from retained water.
  • Ventilate wet areas. If the flood occurs in the summer, turn on air conditioning for accelerated drying, while if the winter, alternate cycles of opened windows and heating.
  • Salvage valuables and place them in a secure, dry location.
  • Remove wet carpets and other floor coverings.
  • Remove standing water from surfaces by mopping and sponging.
  • Wipe furniture dry and place saucers or wood blocks under furniture legs to avoid carpet staining.
  • Open furniture drawers, cabinet drawers, closet doors, and luggage to enhance drying.
  • Remove damp books and spread out to dry.
  • Contact your water, gas and electricity suppliers to check your supplies before they are turned back on.

What You Shouldn't Do:

  • Don’t use heat to dry closed building interiors; mildew and expanded moisture damage may result.
  • Don’t turn on the central heating system if a pipe has leaked. Turn off the water supply at the stopcock and drain the system. When the leak has been located, fixed and the system has been refilled then it can be turned on again.
  • Don’t come into contact with water contaminated by soil or drain backup. Our technicians have the necessary sanitising agents and safety equipment to deal with contaminated water.
  • Do not use an ordinary household vacuum to remove water.
  • Don’t go into rooms with standing water if the electricity is still on.
  • Don’t turn on ceiling fixtures if ceiling is wet.
  • Don’t lift tacked down carpet without professional help - lifting the carpet incorrectly could promote shrinkage.
  • Don’t wait for professional help - proper drying within the first few hours greatly reduces damage from water and bacteria growth.
  • Don’t leave books or other coloured items on wet carpet or floors.
Water  Damage

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